Resolving Data Errors

This article provides an overview of how to resolve data import issues in UC OATS. When importing data files, there are three possible statuses: 1) Valid and Processed/Complete Successful, 2) Invalid, and 3) Complete with Exceptions. This guide focuses on addressing the "Invalid" and "Complete with Exceptions" statuses for faculty and staff data imports. For more information about importing data, refer to the following articles: Department Data Import, Faculty Data Import, Staff Data Import. 

When a faculty or staff data file is uploaded into UC OATS the system will check to make sure the data file is valid and free from errors. The following is the system workflow:

The following will provide details on how to resolve data import issues:

• Invalid - There is an issue with the file.
  • The file is not in tab-delimited format
  • There is no data in the file
  • A file column(s) have been removed
• Complete with Exceptions - The system was unable to process some of the records.
  • The reasons for this status will vary
  • All records that could not be processed will be placed into a file download along with the reason for the error.

To resolve the data import errors:

1. From the faculty data import or staff data import section, click on the file name to view the "Ingest File Details" log. 
2. The "Ingest File Details" log will show you the data upload details. If the file status is "Complete with Exception", click the Download button to download the data set that did not get processed.
   
3. Open the downloaded data file in Excel. The file will show only records with errors. The reason for the errors will be in the errors column. 
   
4. Fix the errors, and upload the data file. To learn more about the data import process visit the Department Data Import, Faculty Data Import, Staff Data Import articles.