Become User

The Become User feature allows App Admins to temporarily access UC OATS from another user’s perspective. This feature can be used to assist with troubleshooting, verify what a user can see or access, and better understand the user’s experience within the system. App Admins can impersonate any user in UC OATS.

To impersonate another user:

1. Go to App Admin and locate a user you want to impersonate.
2. Under Actions, select Become.
3. Enter a detailed reason you are impersonating the user and select Begin impersonation.
4. The impersonation will be active for 30 minutes. You can stop your impersonation by selecting End Impersonation.